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	<title>paulmackenzieross.com &#187; tech</title>
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	<description>Stating the obvious since 1970</description>
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		<title>Another Open Letter to the CEO of Dixons/ PC World/ KnowHow</title>
		<link>http://paulmackenzieross.com/another-open-letter-to-the-ceo-of-dixons-pc-world-knowhow/</link>
		<comments>http://paulmackenzieross.com/another-open-letter-to-the-ceo-of-dixons-pc-world-knowhow/#comments</comments>
		<pubDate>Tue, 20 Dec 2011 03:19:37 +0000</pubDate>
		<dc:creator>Paul Mackenzie Ross</dc:creator>
				<category><![CDATA[tech]]></category>
		<category><![CDATA[Dixons Retail]]></category>
		<category><![CDATA[DSG International]]></category>
		<category><![CDATA[Knowhow]]></category>
		<category><![CDATA[PC World]]></category>
		<category><![CDATA[rant]]></category>

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		<description><![CDATA[[NOTE: John Browett is no longer the CEO of Dixons Group. As of January 2012 it has been reported that he has joined, of all places, Apple!] Dear Mr Browett, I know you haven&#8217;t responded personally to any of my previous emails but I&#8217;m starting to feel very familiar with this ongoing relationship, so do you [...]]]></description>
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		<slash:comments>4</slash:comments>
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		<title>The PC World (Don&#8217;t) KnowHow Saga Continues</title>
		<link>http://paulmackenzieross.com/the-pc-world-dont-knowhow-saga-continues/</link>
		<comments>http://paulmackenzieross.com/the-pc-world-dont-knowhow-saga-continues/#comments</comments>
		<pubDate>Wed, 14 Dec 2011 11:43:48 +0000</pubDate>
		<dc:creator>Paul Mackenzie Ross</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[tech]]></category>
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		<category><![CDATA[Knowhow]]></category>
		<category><![CDATA[knowhow dsgi]]></category>
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		<guid isPermaLink="false">http://paulmackenzieross.com/?p=594</guid>
		<description><![CDATA[Remember my open letter to PC World back in September? Well they promised to call within 72 hours and I heard nothing. Working for a small business and running another small business on the side has taken up so much of my time this year. From the 4th January until the 5th December I&#8217;d taken 3 [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>iPhone 5 &#8211; Managing Expectations</title>
		<link>http://paulmackenzieross.com/iphone-5-managing-expectations/</link>
		<comments>http://paulmackenzieross.com/iphone-5-managing-expectations/#comments</comments>
		<pubDate>Tue, 04 Oct 2011 23:57:47 +0000</pubDate>
		<dc:creator>Paul Mackenzie Ross</dc:creator>
				<category><![CDATA[tech]]></category>
		<category><![CDATA[iPhone iPhone5 Apple]]></category>

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		<description><![CDATA[Apparently the life cycle of the iPhone 4 has been the longest yet; by that I mean that normally Apple announce new models at the WWDC in June, but with the 4 Oct &#8220;Let&#8217;s talk iPhone&#8221; event at Cupertino, they&#8217;ve overrun that cycle. With all the rumours of Apple buying up mass-manufacturing glass-cutting machinery, a [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>An Open Letter to the CEO of Dixons/ PC World/ KnowHow</title>
		<link>http://paulmackenzieross.com/an-open-letter-to-the-ceo-of-dixons-grouppc-world/</link>
		<comments>http://paulmackenzieross.com/an-open-letter-to-the-ceo-of-dixons-grouppc-world/#comments</comments>
		<pubDate>Sun, 18 Sep 2011 09:38:05 +0000</pubDate>
		<dc:creator>Paul Mackenzie Ross</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[tech]]></category>
		<category><![CDATA[complaint]]></category>
		<category><![CDATA[Dixons Retail]]></category>
		<category><![CDATA[DSG International]]></category>
		<category><![CDATA[Knowhow]]></category>
		<category><![CDATA[PC World]]></category>
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		<guid isPermaLink="false">http://paulmackenzieross.com/?p=546</guid>
		<description><![CDATA[[NOTE: John Browett is no longer the CEO of Dixons Group. As of January 2012 it has been reported that he has joined, of all places, Apple!] Dear Mr Browett, Last year I was looking for a new laptop after my previous notebook, purchased from PC World, had a catastrophic hard drive failure after just [...]]]></description>
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		<slash:comments>28</slash:comments>
		</item>
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		<title>The PC World Update</title>
		<link>http://paulmackenzieross.com/the-pc-world-update/</link>
		<comments>http://paulmackenzieross.com/the-pc-world-update/#comments</comments>
		<pubDate>Wed, 20 Jul 2011 00:32:41 +0000</pubDate>
		<dc:creator>Paul Mackenzie Ross</dc:creator>
				<category><![CDATA[tech]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[Knowhow]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[PC World]]></category>
		<category><![CDATA[rant]]></category>

		<guid isPermaLink="false">http://paulmackenzieross.com/?p=517</guid>
		<description><![CDATA[Their TV ads are for three hundred, four hundred and five hundred pound laptops. I didn&#8217;t want one of those notebooks, that&#8217;s the value of the 2008 model I&#8217;m working on now and it doesn&#8217;t have the RAM, the desktop resolution, the LED display nor the quadcore processor amongst other little bonuses. That&#8217;s why I [...]]]></description>
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