Archives: customer service

Taking Advantage of Small Business Ignorance

April 10, 2014 | By Paul Mackenzie Ross | No Comments | Filed in: business, Internet, tech.

I recently received a phone call from a local small business, asking for my assistance. Owning a mass of domain names, websites and email accounts, they were having trouble understanding and managing their portfolio, so I agreed to step in to organise and consolidate their web assets.