Archives: PC World

Another Open Letter to the CEO of Dixons/ PC World/ KnowHow

December 20, 2011 | By Paul Mackenzie Ross | 5 Comments | Filed in: tech.

[NOTE: John Browett is no longer the CEO of Dixons Group. As of January 2012 it has been reported that he has joined, of all places, Apple!] Dear Mr Browett, I know you haven’t responded personally to any of my previous emails but I’m starting to feel very familiar with this ongoing relationship, so do you • Read More »

The PC World (Don’t) KnowHow Saga Continues

December 14, 2011 | By Paul Mackenzie Ross | 2 Comments | Filed in: business, tech.

Remember my open letter to PC World back in September? Well they promised to call within 72 hours and I heard nothing. Working for a small business and running another small business on the side has taken up so much of my time this year. From the 4th January until the 5th December I’d taken 3 • Read More »

An Open Letter to the CEO of Dixons/ PC World/ KnowHow

September 18, 2011 | By Paul Mackenzie Ross | 55 Comments | Filed in: business, tech.

[NOTE: John Browett is no longer the CEO of Dixons Group. As of January 2012 it was reported that he joined, of all places, Apple! But then he only lasted until October 2012. Sebastian James is the current CEO of DSG Retail, including PC World] Dear Mr Browett, Last year I was looking for a new • Read More »

The PC World Update

July 20, 2011 | By Paul Mackenzie Ross | 1 Comment | Filed in: tech.

Their TV ads are for three hundred, four hundred and five hundred pound laptops. I didn’t want one of those notebooks, that’s the value of the 2008 model I’m working on now and it doesn’t have the RAM, the desktop resolution, the LED display nor the quadcore processor amongst other little bonuses. That’s why I • Read More »