“The Business Benefits of Marginal Gains”, written by Paul Mackenzie Ross, first appeared in the small business blog section of www.is4profit.com

My Managing Director and I were discussing the subject of business performance and commercial efficiency the other day when he mentioned the recent story of the British Olympic Cycling team boss, Dave Brailsford.
A couple of days ago I read an interesting piece over on the BBC News website about Totnes in Devon; the town is soon to be home to a new branch of the national chain Costa Coffee.


Leaders may have any one of a number of so-called “leadership styles”. You can see them quite publicly, on the TV, in football managers, for example: